Privacy Policy

Transparency first.

Effective Date: October 1, 2026

Ensayne Pools & Spas (“Ensayne Pools & Spas,” “Ensayne,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, ensaynepools.com, and through our business presence on Facebook and Instagram.

By using our website, submitting an inquiry, or otherwise providing information to Ensayne Pools & Spas, you acknowledge the practices described in this Privacy Policy.

Information You Provide to Us

When you contact Ensayne Pools & Spas, request an estimate, schedule a consultation, submit a website form, send us a message through Facebook or Instagram, or inquire about a pool, spa, or outdoor living project, we may collect information you voluntarily provide.

This information may include:

  • First and last name
  • Email address
  • Phone number
  • City and ZIP code
  • Property or project location
  • Preferred method of contact
  • Information about your pool, spa, or outdoor living project
  • Desired features, finishes, size, timeline, or budget range
  • Photos or other project information you choose to provide
  • Any additional information you voluntarily submit

Please do not submit sensitive personal information, such as Social Security numbers, government identification numbers, banking information, credit card numbers, or financial account credentials, through our general website forms or social media messages.

Information Collected Automatically

When you visit ensaynepools.com, certain technical information may be collected automatically by our website, hosting environment, WordPress installation, plugins, and other technology used to operate and secure the website.

This information may include:

  • IP address
  • Device and browser information
  • Operating system
  • Referring website or URL
  • Pages visited
  • Date and time of visits
  • Website interactions
  • Other technical information necessary to operate, maintain, and secure the website

Cookies and similar technologies may also be used for website functionality, performance, security, and visitor preferences.

Facebook and Instagram

Ensayne Pools & Spas maintains business accounts on Facebook and Instagram for marketing, advertising, customer engagement, and communication.

When you interact with our Facebook or Instagram pages, posts, advertisements, messages, or other content, Meta Platforms, Inc. may collect and process information about your activity according to Meta’s own privacy policies and your account settings.

If you voluntarily provide information directly to Ensayne Pools & Spas through Facebook or Instagram — such as by sending us a direct message or responding to an advertisement or inquiry — we may use that information to:

  • Respond to your inquiry.
  • Discuss your pool, spa, or outdoor living project.
  • Schedule a consultation.
  • Provide information or estimates.
  • Follow up regarding our services.
  • Communicate with you regarding a potential or existing project.

Information collected independently by Facebook or Instagram is governed by Meta’s privacy practices and is not controlled solely by Ensayne Pools & Spas.

How We Use Your Information

Ensayne Pools & Spas may use information we collect to:

  • Respond to pool, spa, and outdoor living inquiries.
  • Provide estimates, consultations, and requested information.
  • Contact prospective and existing customers regarding their projects.
  • Provide customer service and project-related communications.
  • Manage and follow up on customer inquiries and active projects.
  • Operate, maintain, and improve our website.
  • Improve our services and customer experience.
  • Understand general website activity and performance.
  • Support our marketing and social media activities.
  • Maintain the security and integrity of our website and business systems.
  • Detect and prevent fraud, spam, misuse, and unauthorized activity.
  • Comply with applicable legal and regulatory requirements.

Ensayne Pools & Spas does not sell personal information for money.

Website and Service Providers

Ensayne Pools & Spas uses third-party technologies and service providers to operate our website and business.

These may include:

  • WordPress — the content management platform used to operate our website.
  • Contact Form 7 — used to process forms submitted through our website.
  • Elementor / Elementor Pro — used to design and operate portions of our website.
  • Meta Platforms, Inc. (Facebook and Instagram) — used for social media, advertising, marketing, and customer communications.
  • Website hosting, email, security, and infrastructure providers — used to host, maintain, secure, and operate our website and business communications.

Third-party providers may process certain information as necessary to provide their services and are subject to their respective privacy policies and terms.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

Cookies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and visitor preferences.

Cookies are small files stored on your device by websites or related technologies.

Most browsers allow you to view, delete, restrict, or block cookies through your browser settings. Restricting certain cookies may affect the functionality of portions of the website.

If Ensayne Pools & Spas later implements additional advertising or analytics technologies, this Privacy Policy may be updated accordingly.

Communications and Marketing

If you provide your email address or telephone number, we may use that information to respond to your inquiry and communicate with you regarding Ensayne Pools & Spas services or your project.

Where permitted by law and based on the consent or permissions you provide, we may also send marketing or promotional communications.

You may ask us to stop sending promotional communications at any time by contacting us or by using an unsubscribe option when one is provided.

Requests to stop promotional communications will not prevent us from communicating with you when necessary to respond to an active inquiry, provide contracted services, or manage an existing customer relationship.

How We Protect Your Information

Ensayne Pools & Spas uses commercially reasonable administrative and technical measures designed to protect information submitted to us.

These measures may include encrypted website connections, access restrictions, password protections, and security measures provided by our website and technology providers.

However, no website, electronic transmission, social media platform, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, manage customer and project relationships, maintain appropriate business records, meet legal and operational requirements, resolve disputes, and enforce agreements.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our normal business practices.

Your Privacy Choices

You may choose not to submit personal information through our website or social media accounts. However, certain information may be necessary for us to respond to an inquiry, provide an estimate, or assist with a project.

You may contact us to request that we:

  • Provide information regarding personal information you previously submitted.
  • Correct inaccurate information.
  • Delete certain personal information, where applicable.
  • Stop certain marketing communications.

We will review legitimate requests and respond within a reasonable period in accordance with applicable law.

Third-Party Websites and Social Media

Our website may contain links to third-party websites and social media platforms, including Facebook and Instagram.

Ensayne Pools & Spas does not control the privacy practices of third-party websites or platforms. Their collection and use of information are governed by their respective privacy policies, terms, and account settings.

We encourage you to review the applicable privacy policies before providing personal information through third-party services.

Children’s Privacy

Our website and services are intended for adults seeking pool, spa, and outdoor living services.

We do not knowingly collect personal information from children under the age of 13 through our website. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

Ensayne Pools & Spas may update this Privacy Policy periodically to reflect changes in our website, services, technology, marketing practices, or legal requirements.

When changes are made, we will update the Effective Date at the top of this page. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information you have submitted to us, please contact:

Ensayne Pools & Spas
2010 S. Parsons Ave., Suite B
Seffner, FL 33584

Email: mjones@ensaynepools.com
Phone: (813) 553-7665

You may also contact us through the contact form available on ensaynepools.com.